RETURNS

RETURNS POLICY

In the event that you are not satisfied with your purchase please contact us straight away on: [email protected]

We will then direct you to send the item back
to us in its original condition within 14 days of the order date. On receiving the returned
goods we will exchange it for an alternative size/style or if you wish, a credit note.  

Unfortunately we DO NOT offer refunds.

Please remember we cannot take responsibility for goods before they reach us.
Please note a £4 postage fee will be charged if you use this service.

For non UK customers International deliveries must be returned within 14 days of
receipt of the goods. When sending goods back to us it is recommended to use a
delivery service that offers insurance.

Please do not remove tags returned items must have all their original tags in place.
If these tags are tampered with or removed, the return will be refused. Please do not
remove these tags until you are happy you want to keep the item.

Please ensure you get proof of postage when returning items using our own label or
from whichever method you use to post back to us, ensure you include your
paperwork. If a return does not reach us and you do not have proof of postage you
will not be given an exchange. 
It is also helpful if you write a short note explaining why you wish to return the item
and what you would like in exchange.

IMPORTANT NOTE
In order to ensure your return is accepted please be careful when trying on the items.
Avoid wearing perfume and/or deodorant that could leave a permanent scent or
mark on the clothing. If evidence is found that an item has been soiled we will be
unable to offer a Exchange Any costs incurred for returns sent back that are not
accepted for not complying with this policy will be the customers responsibility.

If you are unsure about the returns policy please CONTACT US on [email protected] and one of the MIW Team will be in touch.

This does not affect your statutory rights